{"id":1026,"date":"2024-03-09T16:18:12","date_gmt":"2024-03-09T20:18:12","guid":{"rendered":"https:\/\/scantechy.com\/?p=1026"},"modified":"2024-03-09T16:18:12","modified_gmt":"2024-03-09T20:18:12","slug":"ezviz-camera-not-recoding-to-sd-card","status":"publish","type":"post","link":"https:\/\/scantechy.com\/ezviz-camera-not-recoding-to-sd-card\/","title":{"rendered":"EZVIZ Camera Not Recording to SD Card (8 Ways to Fix)"},"content":{"rendered":"\n<p>It is very inconvenient when you face an issue with your EZIVZ camera not sending the recording to the SD card. But a few possible solutions can fix the camera.<\/p>\n\n\n\n<p>As the SD card is the main factor, if it isn\u2019t inserted correctly into the camera, you won\u2019t get recordings from it to the memory card.&nbsp;<\/p>\n\n\n\n<p>However, here are a few quick tips to try to solve the problem.&nbsp;<\/p>\n\n\n\n<p><strong>Check that you have inserted the memory card correctly into the camera, and ensure that the memory card is initialized into the app; also, the SD card should have free space to save files.<\/strong><\/p>\n\n\n\n<p>Let\u2019s dive into it!<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_65 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-light-blue ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/scantechy.com\/ezviz-camera-not-recoding-to-sd-card\/#How_to_Fix_EZVIZ_Camera_Not_Recording_to_SD_Card\" title=\"How to Fix EZVIZ Camera Not Recording to SD Card&nbsp;\">How to Fix EZVIZ Camera Not Recording to SD Card&nbsp;<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/scantechy.com\/ezviz-camera-not-recoding-to-sd-card\/#1_Insert_SD_Card_Correctly\" title=\"1. Insert SD Card Correctly&nbsp;\">1. Insert SD Card Correctly&nbsp;<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/scantechy.com\/ezviz-camera-not-recoding-to-sd-card\/#2_Initialize_Memory_Card\" title=\"2. Initialize Memory Card&nbsp;\">2. Initialize Memory Card&nbsp;<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/scantechy.com\/ezviz-camera-not-recoding-to-sd-card\/#3_Formate_SD_Card\" title=\"3. Formate SD Card&nbsp;\">3. Formate SD Card&nbsp;<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/scantechy.com\/ezviz-camera-not-recoding-to-sd-card\/#4_Check_Recording_Mode\" title=\"4. Check Recording Mode&nbsp;\">4. Check Recording Mode&nbsp;<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/scantechy.com\/ezviz-camera-not-recoding-to-sd-card\/#5_Update_Software\" title=\"5. Update Software&nbsp;\">5. Update Software&nbsp;<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/scantechy.com\/ezviz-camera-not-recoding-to-sd-card\/#6_Factory_Reset\" title=\"6. Factory Reset&nbsp;\">6. Factory Reset&nbsp;<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/scantechy.com\/ezviz-camera-not-recoding-to-sd-card\/#7_Enable_Cloud_Storage\" title=\"7. Enable Cloud Storage&nbsp;\">7. Enable Cloud Storage&nbsp;<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/scantechy.com\/ezviz-camera-not-recoding-to-sd-card\/#8_Contact_Customer_Support\" title=\"8. Contact Customer Support\">8. Contact Customer Support<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/scantechy.com\/ezviz-camera-not-recoding-to-sd-card\/#Wrapping_UP\" title=\"Wrapping UP\">Wrapping UP<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/scantechy.com\/ezviz-camera-not-recoding-to-sd-card\/#Did_I_forget_something\" title=\"Did I forget something:&nbsp;\">Did I forget something:&nbsp;<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/scantechy.com\/ezviz-camera-not-recoding-to-sd-card\/#How_to_View_Recorded_Video_on_SD_Card\" title=\"How to View Recorded Video on SD Card?&nbsp;\">How to View Recorded Video on SD Card?&nbsp;<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/scantechy.com\/ezviz-camera-not-recoding-to-sd-card\/#Which_SD_Card_is_Best_for_an_EZVIZ_Camera\" title=\"Which SD Card is Best for an EZVIZ Camera?\">Which SD Card is Best for an EZVIZ Camera?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/scantechy.com\/ezviz-camera-not-recoding-to-sd-card\/#How_does_an_SD_card_work_in_EZVIZ_camera\" title=\"How does an SD card work in EZVIZ camera?\">How does an SD card work in EZVIZ camera?<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_to_Fix_EZVIZ_Camera_Not_Recording_to_SD_Card\"><\/span><strong>How to Fix EZVIZ Camera Not Recording to SD Card&nbsp;<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"389\" height=\"550\" data-src=\"https:\/\/scantechy.com\/wp-content\/uploads\/2023\/02\/ezviz-cam-info-389x550.jpg\" alt=\"EZVIZ Camera Not Recording to SD Card \" class=\"wp-image-1051 lazyload\" data-srcset=\"https:\/\/scantechy.com\/wp-content\/uploads\/2023\/02\/ezviz-cam-info-389x550.jpg 389w, https:\/\/scantechy.com\/wp-content\/uploads\/2023\/02\/ezviz-cam-info-212x300.jpg 212w, https:\/\/scantechy.com\/wp-content\/uploads\/2023\/02\/ezviz-cam-info-768x1086.jpg 768w, https:\/\/scantechy.com\/wp-content\/uploads\/2023\/02\/ezviz-cam-info-1086x1536.jpg 1086w, https:\/\/scantechy.com\/wp-content\/uploads\/2023\/02\/ezviz-cam-info-1448x2048.jpg 1448w, https:\/\/scantechy.com\/wp-content\/uploads\/2023\/02\/ezviz-cam-info.jpg 1587w\" data-sizes=\"(max-width: 389px) 100vw, 389px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 389px; --smush-placeholder-aspect-ratio: 389\/550;\" \/><noscript><img loading=\"lazy\" decoding=\"async\" width=\"389\" height=\"550\" src=\"https:\/\/scantechy.com\/wp-content\/uploads\/2023\/02\/ezviz-cam-info-389x550.jpg\" alt=\"EZVIZ Camera Not Recording to SD Card \" class=\"wp-image-1051\" srcset=\"https:\/\/scantechy.com\/wp-content\/uploads\/2023\/02\/ezviz-cam-info-389x550.jpg 389w, https:\/\/scantechy.com\/wp-content\/uploads\/2023\/02\/ezviz-cam-info-212x300.jpg 212w, https:\/\/scantechy.com\/wp-content\/uploads\/2023\/02\/ezviz-cam-info-768x1086.jpg 768w, https:\/\/scantechy.com\/wp-content\/uploads\/2023\/02\/ezviz-cam-info-1086x1536.jpg 1086w, https:\/\/scantechy.com\/wp-content\/uploads\/2023\/02\/ezviz-cam-info-1448x2048.jpg 1448w, https:\/\/scantechy.com\/wp-content\/uploads\/2023\/02\/ezviz-cam-info.jpg 1587w\" sizes=\"(max-width: 389px) 100vw, 389px\" \/><\/noscript><\/figure>\n\n\n\n<p>Try the below steps while your EZIVZ cam is not recording to the memory card.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"1_Insert_SD_Card_Correctly\"><\/span>1. <strong>Insert SD Card Correctly&nbsp;<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Firstly check for the SD card installation orientation to prevent the issue. It\u2019s a simple step, and that\u2019s why most people ignore this, but it can be helpful to get the camera recording back onto the memory card.&nbsp;<\/p>\n\n\n\n<p>So, ensure you have installed the SD card in the correct orientation. If you have inserted the card in the right way, but the camera isn\u2019t recording, you should remove the memory card and clean it.&nbsp;<\/p>\n\n\n\n<p>Check it out and ensure the golden part of the memory card is clean. You can use a soft and clean piece of cloth to remove any dirt from it.&nbsp;<\/p>\n\n\n\n<p>Once the memory card is cleaned, power cycle your cam by removing the power cable. Wait about 10 minutes and plug the camera into the power source.&nbsp;<\/p>\n\n\n\n<p>After the power cycle, insert the MicroSD card, ensure the camera is turned on, and verify that it is now saving recordings on the memory card.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<div class=\"ast-oembed-container \" style=\"height: 100%;\"><iframe loading=\"lazy\" title=\"How to Insert SD Card to EZVIZ CTQ2C Camera?\" width=\"500\" height=\"281\" data-src=\"https:\/\/www.youtube.com\/embed\/mPs8gu8RqJA?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/div>\n<\/div><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2_Initialize_Memory_Card\"><\/span>2. <strong>Initialize Memory Card&nbsp;<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Check for the camera status on the EZIVZ cam application; it should be initialized. If you have installed a new EZIVZ camera, its status will be \u201cUninitialized.\u201d In this mode, the camera will not record any event.&nbsp;<\/p>\n\n\n\n<p>You should initialize the camera by going through the mobile application to resolve the issue. Here are the steps which you can follow to do this job.&nbsp;<\/p>\n\n\n\n<ol>\n<li>Log into the EZIVZ app<\/li>\n\n\n\n<li>And then select the device <strong>serial number <\/strong>and go to the settings<\/li>\n\n\n\n<li>Then tap scroll down and tap on <strong>Storage status<\/strong>&nbsp;<\/li>\n\n\n\n<li>Tap on <strong>the memory card<\/strong><\/li>\n\n\n\n<li>Initialize the memory card&nbsp;<\/li>\n<\/ol>\n\n\n\n<p>After the whole process, the camera will be started recording, and you will be able to get recordings onto the memory card.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"3_Formate_SD_Card\"><\/span>3. <strong>Formate SD Card&nbsp;<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>The low storage space of memory cards is another reason for this issue. If a MicroSD card does not have enough space to save video, this problem persists.&nbsp;<\/p>\n\n\n\n<p>To resolve the problem, you should free some space on the memory card or format it through the EZVIZ mobile app.&nbsp;<\/p>\n\n\n\n<p>However, before performing the SD card format, ensure to back up essential video files on your computer or another device.&nbsp;<\/p>\n\n\n\n<p><strong>Follow the below steps to format the SD card:&nbsp;<\/strong><\/p>\n\n\n\n<ol>\n<li>Open the<strong> EZVIZ ap<\/strong>p on your phone<\/li>\n\n\n\n<li>Select camera and then go to its <strong>settings&nbsp;<\/strong><\/li>\n\n\n\n<li>Scroll down and tap on <strong>the Storage <\/strong>option&nbsp;<\/li>\n\n\n\n<li>Here tap on <strong>the SD card <\/strong>and tap on <strong>Reformat&nbsp;<\/strong><\/li>\n\n\n\n<li>It will take a few minutes, according to the data stored on the memory card<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"4_Check_Recording_Mode\"><\/span><strong>4. Check Recording Mode&nbsp;<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>EZVIZ cameras have two recording modes; the first works when the camera detects <a href=\"https:\/\/www.ezviz.com\/product\/T1C-PIR-Motion-Sensor\/40328#:~:text=EZVIZ's%20new%20T1C%20motion%20sensor,an%20easy%20DIY%20security%20solution.\">motion<\/a>, and the other runs all the time.<\/p>\n\n\n\n<p>So, most users prefer event mode to save videos and preserve the storage from the all-day recordings.&nbsp;<\/p>\n\n\n\n<p>In case you have an issue, you have put your device into event mode.&nbsp;<\/p>\n\n\n\n<p>The idea here is to verify whether the camera is recording; you should move in front of the camera or wave your hands. If you got this event recorded, then the issue is resolved.&nbsp;<\/p>\n\n\n\n<p>However, if the camera has not recorded the event, you should use the second \u201cAll Day\u201d feature, which you can enable by using the app and going to the camera\u2019s settings.&nbsp;<\/p>\n\n\n\n<p>Open the <strong>EZVIZ app<\/strong> on your phone&gt; and choose <strong>camera<\/strong>&gt; go to the <strong>settings<\/strong>&gt; scroll down and tap on <strong>storage<\/strong>&gt; under the storage settings, toggle the <strong>\u201cAll Day\u201d<\/strong> switch on.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"5_Update_Software\"><\/span>5. <strong>Update Software&nbsp;<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>On your EZVIZ camera software is a set of instructions or data that helps it record, view and deliver the videos. In order to keep providing you with better results and prevent issues such as those we are discussing, keep it running on the latest software.&nbsp;<\/p>\n\n\n\n<p>An outdated software version causes this kind of issue, so you should check and update your cam software as soon as possible.&nbsp;<\/p>\n\n\n\n<p>Keeping it on the latest software version will help you get video recordings on your SD card and also help to remove other issues.&nbsp;<\/p>\n\n\n\n<p><strong>Here are steps to update your EZVIZ camera:&nbsp;<\/strong><\/p>\n\n\n\n<ol>\n<li>Open the <strong>EZVIZ app<\/strong> and select the camera&nbsp;<\/li>\n\n\n\n<li>Tap on <strong>settings gear<\/strong> to open the settings<\/li>\n\n\n\n<li>Scroll down and tap <strong>Device Version&nbsp;<\/strong><\/li>\n\n\n\n<li>From this page, tap the <strong>Orange button<\/strong> labelled with Upgrade&gt; select <strong>Update Now<\/strong>&nbsp;<\/li>\n\n\n\n<li>It will take a few minutes, and you will get a notification stating that the <strong>update has been completed<\/strong>.<strong>&nbsp;<\/strong><\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<div class=\"ast-oembed-container \" style=\"height: 100%;\"><iframe loading=\"lazy\" title=\"How to upgrade firmware for ezviz camera\" width=\"500\" height=\"281\" data-src=\"https:\/\/www.youtube.com\/embed\/ak8h70eZEhY?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/div>\n<\/div><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"6_Factory_Reset\"><\/span>6. <strong>Factory Reset&nbsp;<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>After trying all the above troubleshooting steps, you don\u2019t have still to get your EZVIZ camera fixed. So, the last thing will be to factory reset your camera.&nbsp;<\/p>\n\n\n\n<p>Performing a factory reset will turn the device to the default factory settings, removes software bugs, and resolve minor issues.&nbsp;<\/p>\n\n\n\n<p><strong>To <\/strong><a href=\"https:\/\/support.ezviz.com\/faq\/139\"><strong>reset<\/strong><\/a><strong> the camera, you should try the below steps:&nbsp;<\/strong><\/p>\n\n\n\n<ol>\n<li>Insert the power plug into the camera&nbsp;&nbsp;<\/li>\n\n\n\n<li>Long press <strong>the Reset <\/strong>button from the back of the camera&nbsp;<\/li>\n\n\n\n<li>Release the button while you hear a voice prompt \u201c<strong>Reset Successfully<\/strong>.\u201d&nbsp;<\/li>\n\n\n\n<li>Generally, it takes 10 to 15 seconds.&nbsp;<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<div class=\"ast-oembed-container \" style=\"height: 100%;\"><iframe loading=\"lazy\" title=\"How to Factory Reset EZVIZ CTQ2C Camera?\" width=\"500\" height=\"281\" data-src=\"https:\/\/www.youtube.com\/embed\/WDSmA2NUXMU?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/div>\n<\/div><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"7_Enable_Cloud_Storage\"><\/span>7. <strong>Enable Cloud Storage&nbsp;<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If all the mentioned troubleshooting steps haven\u2019t helped you fix your EZVIZ cam recording issues, another possible solution will be using the EZVIZ cloud storage.&nbsp;<\/p>\n\n\n\n<p>You can easily save your videos with cloud storage without using an SD card. For this cloud storage, you\u2019ve to pay a small amount to EZVIZ.&nbsp;<\/p>\n\n\n\n<p>However, they are offering a 30-day free trial, which you can try before committing to purchase their paid plane.&nbsp;<\/p>\n\n\n\n<p>Here is how you can enable EZVIZ <a href=\"https:\/\/s3.amazonaws.com\/mfs.ezvizlife.com\/EZVIZ%20-%20How%20do%20I%20store%20videos%20on%20the%20cloud%20with%20no%20SD%20Card.pdf\">cloud storage<\/a>:&nbsp;<\/p>\n\n\n\n<ol>\n<li>Log into the <strong>EZVIZ app<\/strong>&nbsp;<\/li>\n\n\n\n<li>Next, click the <strong>settings tab<\/strong> of the device you wish to enable the cloud storage&nbsp;<\/li>\n\n\n\n<li>Then scroll down and select <strong>storage status<\/strong>&nbsp;<\/li>\n\n\n\n<li>In the storage status tab, tap on <strong>cloud storage<\/strong>&nbsp;<\/li>\n\n\n\n<li>Tap on <strong>Active<\/strong> next to your camera icon&nbsp;<\/li>\n<\/ol>\n\n\n\n<p>However, EZVIZ cloud storage service is unavailable in a few countries. You can check <a href=\"https:\/\/www.ezviz.com\/inter\/page\/cloudplay\">here <\/a>whether your country is eligible or not.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<div class=\"ast-oembed-container \" style=\"height: 100%;\"><iframe loading=\"lazy\" title=\"EZVIZ | How to enable CloudPlay service\" width=\"500\" height=\"281\" data-src=\"https:\/\/www.youtube.com\/embed\/KQgllUGxca4?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/div>\n<\/div><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"8_Contact_Customer_Support\"><\/span>8. <strong>Contact Customer Support<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>At the end of this article, if the issue continues after trying all the previous methods, you should contact EZVIZ customer support.&nbsp;<\/p>\n\n\n\n<p>You can reach out to their customer support team by visiting their <a href=\"https:\/\/www.ezviz.com\/inter\/page\/contact-us?_gl=1*1bxwsth*_ga*MTE4NDI4NjI2LjE2NzUzMzM4NDA.*_ga_GFXNRVT2BW*MTY3NTM1MDcwMC4zLjAuMTY3NTM1MDk0NS42MC4wLjA.\">website<\/a> or from this email address \u201c<strong>support.na@ezvizlife.com<\/strong>\u201d<\/p>\n\n\n\n<p>Customer support will assist you with other possible solutions. And they can serve with a refund or replacement offer per their policies.&nbsp;<\/p>\n\n\n\n<p>Also, you can use cloud storage by subscribing to the EZVIZ cloud service. This might be a solution if anything doesn\u2019t help.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Wrapping_UP\"><\/span><strong>Wrapping UP<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>If your EZVIZ camera is not working, you should try these troubleshooting steps:<\/p>\n\n\n\n<ul>\n<li><strong>Insert the SD card in the correct orientation. <\/strong><\/li>\n\n\n\n<li><strong>Initialize the memory card&nbsp;<\/strong><\/li>\n\n\n\n<li><strong>Check the recording modes <\/strong><\/li>\n\n\n\n<li><strong>Check for software update <\/strong><\/li>\n\n\n\n<li><strong>Perform factory reset <\/strong><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Did_I_forget_something\"><\/span><strong>Did I forget something:&nbsp;<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Now I\u2019d like to hear from you!<\/p>\n\n\n\n<p>Did the blog post help you to resolve your EZVIZ cam recording issue? Or Which method do you think fixed this error? <\/p>\n\n\n\n<p>Let me know in the comment right now.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_to_View_Recorded_Video_on_SD_Card\"><\/span><strong>How to View Recorded Video on SD Card?&nbsp;<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>To view your <a href=\"https:\/\/support.ezviz.com\/faq\/144\">recordings<\/a> on an SD card, you first need to log into the app using your mobile phone. And then, go to \u201cvideo history\u201d on the live device view page. Next, select the recorded video you want to view.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Which_SD_Card_is_Best_for_an_EZVIZ_Camera\"><\/span><strong>Which SD Card is Best for an EZVIZ Camera?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>A high-speed and large-capacity storage MicroSD card is ideal for continuous recordings on your EZVIZ camera. A memory card with up to <strong>50 <\/strong>MB\/s speed and <strong>32 <\/strong>to <strong>256 <\/strong>GB size will be best.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_does_an_SD_card_work_in_EZVIZ_camera\"><\/span><strong>How does an SD card work in EZVIZ camera?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>EZVIZ uses an SD card to record videos; when your camera detects motion and receives events, it records video, which is saved on the SD card that you\u2019ve inserted into the device.&nbsp;<\/p>\n\n\n\n<p><strong>Suggested Readings: <\/strong><\/p>\n\n\n\n<p><strong><a href=\"https:\/\/scantechy.com\/wyze-camera-keeps-turning-on\/\">Wyze Camera Keeps Turning On<\/a><\/strong><\/p>\n\n\n\n<p><strong><em><a href=\"https:\/\/scantechy.com\/wyze-camera-keeps-disconnecting\/\">Wyze Camera Keeps Disconnecting (9 Fixes)<\/a><\/em><\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/scantechy.com\/wyze-camera-keeps-going-offline\/\" data-type=\"post\" data-id=\"501\"><strong><em>Wyze Camera Keeps Going Offline (Solved)&nbsp;<\/em><\/strong><\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/scantechy.com\/arlo-camera-keeps-going-offline\/\" data-type=\"post\" data-id=\"478\"><strong><em>Arlo Camera Keeps Going Offline (7 Fixes)&nbsp;<\/em><\/strong><\/a><\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><a href=\"https:\/\/scantechy.com\/web-stories\/how-to-fix-ezviz-camera-not-recording-to-sd-card\/\" target=\"_blank\" rel=\"noreferrer noopener\">Click here to view the Visual Story Version of this Article.<\/a><\/p>\n<\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>It is very inconvenient when you face an issue with your EZIVZ camera not sending the recording to the SD card. But a few possible solutions can fix the camera. As the SD card is the main factor, if it isn\u2019t inserted correctly into the camera, you won\u2019t get recordings from it to the memory [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1030,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"footnotes":""},"categories":[1],"tags":[],"_links":{"self":[{"href":"https:\/\/scantechy.com\/wp-json\/wp\/v2\/posts\/1026"}],"collection":[{"href":"https:\/\/scantechy.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/scantechy.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/scantechy.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/scantechy.com\/wp-json\/wp\/v2\/comments?post=1026"}],"version-history":[{"count":20,"href":"https:\/\/scantechy.com\/wp-json\/wp\/v2\/posts\/1026\/revisions"}],"predecessor-version":[{"id":2483,"href":"https:\/\/scantechy.com\/wp-json\/wp\/v2\/posts\/1026\/revisions\/2483"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/scantechy.com\/wp-json\/wp\/v2\/media\/1030"}],"wp:attachment":[{"href":"https:\/\/scantechy.com\/wp-json\/wp\/v2\/media?parent=1026"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/scantechy.com\/wp-json\/wp\/v2\/categories?post=1026"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/scantechy.com\/wp-json\/wp\/v2\/tags?post=1026"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}