10 Ways to Fix Mophie Wireless Charging Pad Not Working

Mophie wireless charging pad comes with an output of 7.5 W and charges your device wirelessly but if your Mophie wireless charging pad is not working don’t be sad it’s common and you can fix it.

I will give you 10 possible reasons and fixes why your Mophie wireless charging pad is not working.

How to fix if Mophie wireless charging pad not working?

Mophie Wireless Charging Pad Not Working

Here are some quick fixes to fix Mophie wireless charging pad not working

  • Use compatible adapter and USB charging cable
  • Place the charging pad on a level surface
  • Place your device on the pad center
  • Use a thin mobile case

Now if these steps don’t work for you let’s go to discuss deeply possible reasons and how you can fix them. 

How to charge wirelessly

I think you need to know some basic steps on how to charge a device wirelessly.

Follow these steps to charge your device with Mophie wireless charging pad.

  • Connect your charging pad with a power source. Use the power adapter that duly comes with the charging pad or is compatible with it (having an output of equal to or more than 7.5 W)
  • Place your charging pad on a level surface 
  • Place your device in the correct position on the charging pad generally at the center of the charging pad 

Test the Device and Charger 

If your Mophie wireless charging pad is not working then first of all try to test your charger and mobile to check which is not working from both.

Check your mobile with some other charger to charge it. If it charges then its means your device had no problem.

Now try to charge another device with your Mophie wireless charging pad is it charging or not?

If it does not charge then your Mophie charging pad is not working properly and you have found what is at fault. Now let’s go to fix it.

Do not disturb mode

Perhaps your device is charging correctly but when it vibrates on getting notifications, calls it to misplace from the right angle on the charging pad.

But don’t worry it can be fixed only by enabling do not disturb mode.

When you enable it or silence your device then it will remain placed at the exact place where you place it for changing. 

Restart your device 

Sometimes your device is not working properly due to prolong use. It can be fixed by restarting the device before charging.

Restarting will refresh your device and it will start working. Here are a few steps to restart your device. 

  •  Long press the power button till the power menu appears 
  • On the power menu, you will see two options “Restart” and “Power Off”
  • Simply click on “Restart” and your device will automatically turn off and turned on back 
  • But if you click “Power Off” your device will be powered off and you can turn on it back by long pressing the power button

All done your device is now restarted and ready to charge. Try to charge your device with Mophie wireless charging pad and check if it is working or not.

Reset your device 

Sometimes restarting the device does not work and you need to reset your device. Here are the steps to reset your iPhone devices.

  • Press and quickly release the volume up button 
  • Press and quickly release the volume down button 
  • Long press the power button till the Apple logo appears (it may take up to 25 seconds)

Now you have done it and try to charge your device. Place it at the center of the Mophie charging pad to check if it is working now or not.

Update your device

Sometimes your device is out of date and is working on an old version of the software.

It may be the reason that’s why your Mophie wireless charger not working. Don’t be annoyed and go to the settings to see if there is any software update pending.

If your device needs a software update then try the following tips to update it.

  • Go to settings 
  • Find a software update option (Generally at the end of the settings)
  • Click on software update download and install it 

Now your device is updated and it will work and start charging with your Mophie wireless charging pad.

Try to charge your device and check if is it charging. 

Mobile case 

As we already know that wireless charging is slower compared to wired charging.

A thicker mobile case may interrupt the charging process and it can slow it or stop it. Therefore check the mobile case you are using at the back of your device.

You should not use a mobile case thicker than 5mm during charging.

Check if your mobile case is thicker than 5mm then remove it or replace it with another mobile case to charge your mobile properly with Mophie wireless charging pad. 

Do not connect with a USB

Do not connect your mobile phone with your laptop/pc with USB during charging it with Mophie wireless charging pad.

Because if your mobile phone is connected to any of the power sources with USB wireless charging will not work.

You should have to remove it first from the device and then try to charge it.

Metallic interference 

As you know wireless charging is based on magnetic induction and it will stop if anything of metal attaches to it.

You should check your mobile case if there is anything of metal present in the mobile case or you also make sure that your mobile body is not made of metal material.

If you have something in your mobile case then remove everything from the mobile case. But if your mobile body is of metallic material then you should only to do that place a small piece of microfiber cloth between your mobile and Mophie wireless charging pad.

It will definitely work for you and your device will start charging.

Charging adapter 

Wireless charging needs more power supply compared to wired charging. So your power adapter is the mean thing in wireless charging. Check that are you using the original 7.5W adapter that comes with Mophie wireless charging pad.

If you are using some other adapter then change it with the original adapter or any other having output of 7.5W.

Also, check the USB charging cable you are using Mophie wireless charging pad.

Anker Wireless Charger Not Working

Click here to view the Visual Story Version of this Article.